CUSTOM DESIGN VS WORDPRESS THEME

Basically with a custom design you will have full control over the look and feel of your website that your visitors will see when they first land on your page.

Looking around there are a number of excellent themes which you can customize to get close to the custom design you are looking for and these are usually paid themes, the reason we suggest this is the free versions stop being updated after a certain period of time whereas the paid themes are updated regularly to better enhance the performance of the theme.

But if you want the true look of a dedicated sales page that has a call to action or presents videos custom design is a way better way to go as it is costly to make changes to an off the shelf theme.

Communication is key:

When talking about your website there should be asked checklist of questions before your web designer even begins and also an opportunity to discuss everything you had in mind. Throughout the process there should be contact with you confirming questions asking for more input.

Site mock-up

Although you have a general idea of what you are wanting your site to look like you may even had a few sites that you have taken a few ideas that you liked and would want to incorporate into your own website that is when the designer may offer you a mock up of the site especially if it’s a custom site to ensure you like the look of the layout.

When all of this is gathered then the magic starts we figure out what needs to bedone. And to be totally honest with you it’s magic. This is not my area of expertise. But theguys and girls on the team, they’re absolutely great at this.

They’ll take your wish list, sliceit up, for lack of a better word, so that it works with WordPress, make it mobile friendly, so that it displays well, things line up perfectly, and then put it on toyour website typically as a child-theme to the Genesis WordPress theme.

Branding

If you can imagine it like being a puzzle that is laid out and it needs certain elements and at times perhaps also needs coding to be added. After your designer has got the basics down he is now looking at branding if you do not have a brand in mind or you wish to update logos and graphics he is the one to have a few designs made up based on the information you have shared with him.

The team will continue to build your site, which includes it beingmobile-friendly you have had your content written and everything is being uploaded.

What else you should have on your checklist?

You will be asked to supply .PSD files of good quality pictures or images that you have already or have ones that you have selected from photo libraries.

Once everything has been done and a reasonable amount of changes incorporated (each web designer will allow so many before charging) that you wanted modified or changed you have now a beautiful website.

If you wish to discuss your own website please contact info@needava.com we are looking forward to you contacting us.

Source: Virtual Assistant Training Philippines

HIRE A GENERAL VIRTUAL ASSISTANT SERVICES EXPERT IN TECHNICAL SEO

Performing every obligations and different commitments of your business is the point at which you are doing everything without anyone else. It is safe to say that you are attempting to complete it all? Is your business suffering due to it? Thinking of taking your business to the next level but think you can’t stand to hire equipped help? At that point you have to consider hiring the services of a virtual assistant.

Companies normally begin little, with just a couple people in a little working environment. When they develop their client bases, notwithstanding, extension turns into a need: they need to oblige all their new clients, or else administration will suffer, once the client are not fulfilled they will look somewhere else, and the business will effectively implode. The issue is that extension has verifiably been an excessive recommendation: with a bigger working environment and more representatives, a business’ overhead skyrockets, conceivably placing them in an endless loop where each new level of progress puts a more profound strain on their resources.

Be that as it may, this no longer has to be the case. With recent advances in innovation, a wide variety of office task can now be given virtual assistant services (cloud-based representatives who can help your business develop without altogether expanding your overhead). All organizations large or small can exploit these services to get the extra ability they require without worrying about investing energy and cash on maintaining them. 

Let it out – the first thing you thought of when we said “virtual assistant services” was virtual call or receptionists. however, you’re half-right: in the good ‘old days that was precisely what these services were about. Be that as it may, not any longer: these days, almost every office task can be taken care of by virtual assistant. Since they work in their own particular workplaces, you don’t have to invest into a bigger working environment or more equipment: virtual assistant are as of now furnished with capable PCs and quick Internet associations and can be promptly reached by means of email and Skype.

Regardless of what sort of business you’re running, you’re likely confronting firm rivalry, and virtual assistant services can give you an edge over them. virtual assistant give you the aptitude you require without wasting time and cash on training them, and since they’re employed by you, you don’t need to stress over representative related assessments, protection, or different costs. Here are some other advantages of virtual assistant:

• Qualified workers at a low cost:Virtual assistant workers are typically based abroad: subject upon the service you require, they work for as small as the price you pay for your day by day espresso.
• Get work done even if you’re sleeping:Virtual assistant work every minute of every day, so your business continues running even while you’re sound asleep. How about we see your opposition beat that!
• Diverse scope of services: Virtual assistant can accomplish more than simply answering calls: you can get virtual writers, SEO expertise, video makers, visual architects, and the sky is the limit from there. Outsourcing this task implies you can concentrate on your businesses and conveying your product/services to your clients.

Regardless of the possibility that you’re a fresh startup, hiring virtual assistant will give you a leg up on your opposition. Since they definitely know how business works virtual assistant service companies can even guide your business in the right bearing. Make sure to pick your service provider cautiously: with very much qualified virtual assistant on your side, your business will be headed toward an extraordinary begin.

At the point when a Virtual Assistant is required, it pays to use a ground breaking company like Need a VA to give you the individual consideration and thought that you merit. When you require a VA, and need to have a moral, circumspect, and happy person who can take care of business , consider a Virtual Assistant company like Need a VA. That ought to get you on the way to a more productive and less stressful life. You can satisfy your main goal as an entrepreneur and still have room schedule-wise to save.

Other than employing and reviewing the VA’s that have the right skills, Need a VA conduct presently training with its VA’s to ensure they continually enhance their level of skill. Need a VA additionally instruct moral work conduct, making sure that our VA’s respect your seclusion and business privileged insights. Have a look how Need a VA can help you at http://needava.com

Source: Virtual Assistant Training Philippines

AFFORDABLE VIRTUAL ASSISTANT SERVICES COMPANY

Businesses, whether huge or little, have a considerable measure of obligations, all through the workplace. Each business has diverse divisions and in this way, has various things to do. Whether they’re an enterprise or only a straightforward office, the obligations are still the same, the technique to address them are still comparative the same. Nonetheless, because of absence of manpower or simply have all the more squeezing obligations to do, backlog sometimes transpire. In which, they tend to heap up until you can’t considerably recall when this backlog began and when you ought to begin doing it. The answer for that is to employ a reasonable virtual assistant.

A virtual assistant company might not have existed 10 years back, but rather they are beyond any doubt are making waves today. These organizations’ fundamental target is to supply different organizations and business with able virtual assistants, generally at a reasonable cost. The organization employs people who may have had experiences on being a virtual assistant or who is basically keen on an online work. In any case, they prepare these people on the ins and outs of being an online virtual assistant’s partner, making them up to date on new applications, frameworks and strategies.

For organizations and entrepreneurs, they accomplish more than what they are capable of. They invest hours upon hours gathering and meeting customers, supervising production. Furthermore, they might likewise want to spend time with family and companions. In any case, they can’t do that when on top of all that, they likewise need to administer and monitor business’ sites, websites, and advertising through keeping up their nearness in the online networking scene. These assignments are only a portion of the numerous things that are a piece of the business. Yet, these are alongside commonplace assignments, task that can be designated to somebody skillful, somebody who can sort out them and still keep the boss overhauled on the advancement made.

A virtual assistant organization knows how to address these issues. They are knowledgeable in the requirements of the normal specialist. Each business is distinctive, particularly in the way that things are being run, so these organizations dependably consider the entrepreneurs inclination in a secretary. Since the organization likely prepares the online secretaries saved in their labor pool, they can dole out the secretary that fits the inclinations most. The entrepreneur may have hired an affordable virtual assistant yet it doesn’t as a matter of fact imply that the quality is inadequate. This makes the secretary an able one as well as somebody who will live up to your desires with respect to hard working attitudes and also expects them for him or her.

An Affordable Virtual Assistant Services company like Need a VA has a wide selection of VA’s available with each possible ability to save your time and cash. In the event that you just need some services on a project basis, there’s no point in enlisting full time workers for those tasks when you have a Virtual Assistant available.

At Need a VA, When you need a VA, and need to have a moral, watchful, and cheerful individual who can take care of .

Source: Virtual Assistant Training Philippines

SOCIAL MEDIA ADS - How are they doing?

I can remember starting out with my first social media ads with my eyes as big as saucers as I had just completed a course to tell me “how easy it was” to make money through Facebook ads. Full of anticipation I collected the images I thought would be fine and did my first campaign NOTHING a big fat zero as I could see my dollars being whittled away and no sales filling my bank account.

What was I doing wrong I followed the steps I was shown or was I? There were a couple of things that I was not doing and that is tracking and split testing, which today I now know are a must to do.

Once I learnt this I applied it to another campaign and I did not know that the ball game had changed again on Facebook and keeps changing regularly.

As a business there are many things happening within the algorithms on social media platforms.

This week alone there was a change to both Instagram (if you are not on this your business is missing out on leads) and Twitter.

Instagram has stopped 3rd party services being used on their site. This means tools that normally like, unlike, comment and follow have been banned as from 30 May.

Twitter is going through similar changes right now and FB is always changing!

As a business would you have known anything about these changes? Chances are probably not and this would either lead to you wasting money or having your account banned!

Local Businesses can target more clients through FB ads by targeting and re-targeting your clients. If you have ads disapproved for instance FB is cracking down on what your saying in your ads.

If your ads gets disapproved DELETE them do not try and fix them up this could lead to your account being shut down.

So you see social media you need to have experts that are across all the changes of what you can do and not do.

Click this link lets book in for a 15 minute chat.

Source: Marketing Strategies For Service Businesses

WANT ME TO WRITE YOUR COPY?

Big statement isn’t it? Anyone that is new to online marketing is practically clueless on how to write ad copy let alone GREAT copy but there are some that will be game enough to look at a blank screen hours on end and try and get inspired and then put together something that is so lame that does not excite people enough to click on their ad therefore giving you no chance to grow your list or sell your product or service.

Also, you need to follow them up with pre-written email series. I have seen courses say to the group “just copy and paste the emails I have written” but you see this has been done many times before you and people are not stupid. What you are trying to do with email marketing is build rapport with them – they are buying from YOU so emails need to be personalised.

Does that sound familiar to you?

Like a any trade there are MUST haves in your toolbox and you either make a choice to either get the tools you need and learn how to use them or you need to get someone like us Need a VA to outsource the task for you these are your only 2 choices really.

Imagine having a carpenter turn up to a work site with only a blow torch and no idea how to use it and no real use for a blow torch. He would have the exact tools that he needs on site to do the work the day….this is exactly what YOU need to have, so here I am saving you from pulling anymore hair out

3 TOOLS YOUR MARKETING TOOL BOX NEEDS:

FREE book that gives you step by step

* Dot Com Secrets is a FREE book that gives you diagrams and layouts for any funnel this is a must read for anyone that is a step 1 for sure everything will make sense after reading through this simple to follow book. With this FREE book by Russell Brunson you will have everything just “click” and make sense.

You need this to do your ad copy:

* Funnel Scripts this is totally amazing it uses a wizard that will populate for you ad copy for squeeze pages also called landing pages, sales pages, thank you pages and email follow up series that you can set up to go our automatically to your new customer.

You need this for your sales funnel:

* Click Funnels what is this I can hear you say! Every business needs a sales funnel, this is so simple to use its virtually drag and drop and has changed the way that many people do business. You can build your own squeeze page, sales page, thank you page up sell, down sell in minutes. Get your FREE TRIAL HERE.

Honestly, these 3 things are all that is needed. If you roll your eyes and say Jenny – time poor to do my business now I haven’t time to do more learning…the answer to you is easy outsource your admin and other tasks to Need a VA.

Source: Need a VA Services Philippines

OUTSOURCING IN THE PHILIPPINES – WHAT TO PAY A VIRTUAL ASSISTANT?

When it comes to hiring your virtual assistant don’t try to beat them down until you are paying virtually nothing, pay them what they are worth then you ask “well what Jenny do I pay them?” 

A virtual assistant cost per hour can vary from $350 USD per month to between $1200 – $1500 per month for a web designer, who will do coding.

To make it easier I have a table at the bottom of the page that shows of the different rates that other countries charges to have the same or similar services check this out now here

What general virtual assistants can do and not do.

General VA’s are the busy bees that do all of the monotonous, repetitive and boring tasks that you do not want to be doing such as:

• Clearing out emails and placing them in folders
• Data mining
• Excel sheets updating information
• Video editing
• Posting on social media
• Making appointments and keeping your diary updated
• Liking and making comments on social media
• Headers for social media
• Update themes
• SEO

They do not do:

• Web design
• Coding
• Article writing
• Transciption
• Graphics
• Funnels
• Copywriting
• Campaign management for FB, Adwordsetc
• Local Business SEO

When you make an appointment to talk to us about your requirements then we can best advise you what sort of virtual assistant team that will best suit your needs. It may be a combination of the 2 areas or you may start with the specialized VA for web based work you have and then to maintain the website it will be the general virtual assistant who will look after all of your day to day tasks that you have.
Q and A

Q: Can the hours that I pre-purchased and still have hours left can this be rolled over to the following month?

A: No all of the hours consumed must be used within the month

Q Will I need to talk to many VA’s to get the various tasks done?A: Majority of our clients love the idea of having their work project managed so that they do not need to worry about the task being done, of course you are free to talk to your VA if that is what you wish to do.

Q: Do you have a referral program as I have friends that I know need the VA services that you provide.A: We sure do please go to the bottom of the page of where you can join up and you get 10% commission off every month the referred person is active with Need a VA. There are some clients that have their VA services free as they have introduced a number of people.

We can help you get back your time and grow your business please contact us TODAY to discuss how we can make this happen for you.

Contact http://needava.com or email us at info@needava.com

Source: Internet Marketing

How to Get a Customer Back

As a business it is far more economical to get a customer back rather than to do an advertising campaign to attract another. Many times a customer will leave without saying a thing and you won’t know why, to fix something you need to ask the hard question to the customer to find out what happened to make them leave in the first place.

Amazingly, 53% of customers switch companies when they don’t feel appreciated and your job as a business is to reach out to the customers to find out what was their problem and how you will have a solution to fix the situation.

At all cost don’t bombard them with emails as this does not represent the true image of the company and what your goal is to make them feel more valued.

Another more genuine way is to send a letter in the mail is found to get a more positive reaction.
To the customer it feels more personal and gives a sense of importance to them. Within your letter, introduce yourself and let them know that you miss them. If there was a specific case that was not solved satisfactorily for them, explain how you will rectify it.

Its worth remembering that 70% of customers will do business with you again if you resolve a dispute in their favour which is a huge increase in your business along with having a happy customer who will tell others of their experience with your company!

Once you have made contact with the customer and have solved their issue you may want to let them know what new changes that you have made since they have gone.

To sweeten the deal you may also want to:

• Offer a discount to your product or service to be used within a
• certain time frame.
• Let them know of future perks being a loyal customer with your company
• Up and coming promotions that you have or referral program that could earn them further discounts

How a virtual assistant make this work for you:
Keeping in mind the cost per acquisition or CPA in some businesses the lead could be worth $100 – $150 per lead it depends on your industry the virtual assistant can:

• Make a list of your customers even data mining what they last purchased
• Do a personal info-graphic for your discount
• Coupon code
• Write a letter to your customer giving them an update on what’s new
• Create a referral program for your business

Let us know if there is anything we can do for you by contacting us TODAY to discuss your needs info@needava.com or go to our website

Source: Internet Marketing

Hiring The Right Team To Build Your Website

Its so important when hiring the right team to build your website that you really begin with a check list of questions that you need answered before you even get to the point and start talking about your vision for your website. 

The questions would be:

• How much experience have you had building websites?
• Can I see the different types of websites that you have built?
• What length of time does it take you to build a website?

WordPress is one of the biggest and easiest platforms to work with and there are thousands of free themes but note with free themes are not updated after a period of time whereas a paid theme is updated regularly.

Once the platform and framework of the site is built, it is more difficult to add new features or alter the overall structure.

Other considerations is to determine the goal of your website.

• What do you hope to achieve with this website?
• Who is your target audience?
• How will you know when you have achieved these objectives?

With building your website you may want to consider to have a mock up of the layout of your website so you can envisage how the end product will look like. This is a great time to make adjustments before you even get started. As you move through the website creation process, you will see the website starting to take shape and have a good idea by now what the site will look like.

Although there will be many things that will change during the creation process – like specific design features, different applications, and your unique content – your core goals will remain constant.

Your Virtual Assistant Team

Need a VA have their own project managers who have a team of virtual assistants who will work with you to complete your project? The beauty of a project manager is he takes your dreams and suggestions and works closely with your virtual assistant team to ensure that your project progresses and is completed in a timely manner.

Of course you are going to make the global decisions and direct your managers to implement these into action. As the head of your business, you are going to have a lot of issues that you need to resolve therefore we will work closely with you at all times.

Within your Need a VA team there are 9 different areas we are experts in such as technical experience, web designers, developers, and programmers who will actually be building your site through the different stages.

The project manager will include critical information about goals, target audience, feature requests, and any other important information to develop your site.

Other blueprints

In website creation, blueprints are known as “wireframes,” and they include such things as diagrams of complex web applications, or workflows, and technical specifications that can guide your web development team.

Once these blueprint documents are completed, the project manager can then work with the technicians to begin building the first prototype of your website for your approval.

If you need affordable expert website design please contact us either by email info@needava.com or through our website here

Looking forward to working with you very soon ~ Jenny CEO Need a VA

Source: Needava Virtual Assistant

How to Develop a Lead Magnet Idea That Works?

As an internet marketer, or at least as someone who is familiar with the internet, you would come across the term “Lead Magnet” a lot. A lead magnet is essentially an incentive offered to a prospect in exchange for their contact information. An effective lead magnet idea is one that maximizes the number of targeted leads that you get for a particular offer.

Here are some of the Lead Magnet Ideas that you 
should know about… 

#1: A free software tool or download

#2: Free coupons

#3: A quiz or a test

#4: A free webinar or a recorded video recording

#5: A case study

#6: A toolkit

#7: Free consultation or sales material

#8:  A free eBook or a report

#9: A PDF checklist

Each of these lead magnet ideas are proven to work and are guaranteed to get the attention of your audience. But it is not as simple as you think. You will need to work hard and take effective action to develop lead magnets that get you the expected results.

Follow the step-by-step guide given here to develop lead magnet ideas that work, time and time again. 

Step #1: Choosing a lead magnet

We have listed some of the best lead magnets above. You can pick any one of these ideas, depending on the information you would like to share. For example, if you’re going to offer a free report, what is it going to be about? If you want to offer a quiz instead, have you properly considered the questions?

An effective lead magnet does the following for you…

#1: It is attractive and grabs attention.

#2: It offers quality information that the client would want to have and would benefit them in some way or another.

#3: It is relevant to your products, business or service.

#4: It is simple enough for a potential client to understand, but hard enough so that they would want to have more information from you.

#5: It tells your clients what they need, is educational and descriptive about a problem and offers a simple solution. It tells them why they might find your product or service useful.

Step #2: Create great content

Now that you know which lead magnet would be the right one to offer, the next step is to create great content for it. Some lead magnets such as eBooks or reports need more content than others; each lead magnet idea would require quality material.

Here are a few tips on content creation for a lead magnet…

#1: Designing a landing page for the lead magnet – The landing page should have enough descriptive content that explains what the lead magnet is and what it has to offer. The landing page will also have a download button to access the lead magnet.

 #2: Designing a form page – On the form page, the customer fills up a form before downloading the lead magnet. Most internet marketers ask for the subscriber’s phone number, name, e-mail address, business or profession and website URL. Only the name and the e-mail address need to be mandatory, the other entries can be made optional, this way, the subscriber doesn’t feel like they are being asked for too much information. As soon as they fill up the form, send them an email with the download link for the lead magnet.

#3: Designing a “thank you” page – The subscriber should be led to the thank you page after downloading the lead magnet. This is where you thank them for downloading the lead magnet and explain where they can find the download link. The “thank you” page allows you to track the number of times the lead magnet has been downloaded. This way you will know how many leads you’ve had.

Step #3: Setting up the lead magnet on your website

You’ve done the hard work – created the landing page, form and the “thank you” page. You probably have the material for the lead magnet read as well. Now, it’s all about setting it up on your website. Add a web page called “resources” with links displayed right on top of your website. This should be unique and distinctive from the rest of the website and make it easy for people to opt-in, should they want to. Clicking on this link should take them to the landing page for the lead magnet.

Next, place effective calls-to-action for the lead magnet at various places on the website. This could be in the sidebar of your blog, below the web page or in other easily accessible places. The call-to-action should include attractive, clickable visuals for best effect.

Step #4: Optimizing the Conversions

The next step is to see if the lead magnet actually works. Track the number of downloads and find out how many of them have developed into leads. If you’re getting a fair share of downloads and a high conversion rate with your lead magnet, then you’ve done well. If not, find out why.

Why a lead magnet fails to convert…
 
Reason #1:  Perhaps it supplies irrelevant information, which is not related to your business, product or service.

Reason #2: It is hard to understand.

Reason #3: It doesn’t offer enough information; lacks descriptive content or material.

Reason #4: It’s designed very unattractively; is an eye sore.

Reason #5: The email link or the download button is not working.

Reason #6: The email with the download link ends up in the SPAM folder of your subscriber.

Conclusion

We have discussed the importance of lead magnets, given you examples of effective lead magnet ideas and explained how to develop them. If your lead magnet fails to give you the expected results, do read the tips given here once again, try out different ideas till you get one that works.


Source: Internet Marketing

Slack Is One Of The Best Essential Tools For Teams

What is Slack?
Slack is a messaging app that works as a very effective collaborative tool, and brings together all of your team communication in one place. Slack offers real-time messaging, search and archiving for teams. It integrates with a number of external services and applications and comes with built-in sharing options, so that you can share your files or emails with anyone, either internally – within a team, or externally.

Why Do You Need Slack?

While it has only been two years since it was first introduced, Slack has become very popular with business executives in many Fortune 500 companies. It is easy to see why. The problem is with the nature of email. In the late 1990s and early 2000s, most of the email one received – 70% to 80% – was from another person. So much of the email communication received was important enough to be viewed.

But now, only 8 to 10% of the emails one receives is really important, and comes from an actual person…while the rest of the 90% comes from machines, email marketing companies, Facebook comments, Twitter responses, monthly bills, bank statements and so on and so forth.

When you are working in a competitive corporate environment, picking out the emails from within the organization or from your team members from the rest becomes a real headache. That’s why Slack can be so useful.

What Does Slack Do?

When you tap on the Slack icon, it makes available only the emails and other communication received from the people at your company or your team members. Slack creates a wall between your internal communication with your team members and the rest of the stuff you deal with, generally. So you know what’s important and what’s not and focus on only what you need for work.

Slack has advanced search features, filters and sorting functionality and makes it easier for you to get the files that you need. Slack has powerful native apps for both Android and iOS and can be synchronized across several devices – mobile phones, tablets, laptop and desktop computer. So if you read an email on your laptop, the Slack app on your iPhone will know about it and will mark the email as “read”.

There’s no need for status reports and stand-up meetings as Slack makes sure that everyone in the team is in the loop. This simplifies a lot of things for you and your team. All team communications on Slack are public, so everyone can see what’s going on elsewhere in the organization.

The marketing department can get an idea of the challenges faced by the customer relationship managers, and engineers are always aware of what the designers are working on currently, and don’t have to ask.

Slack has a searchable history of the entire team’s communication, which allows you to stay updated with what’s going on. With Slack, you can go through every decision made by your team, every discussion, link, or file shared. You don’t have to waste time on the triaging of emails and status updates any more. This saves time and does a lot to boost productivity at the workplace.

Slack – Price and Plans 

Slack is available in four different plans.

• Free – no limits on time or users
• Standard – costs $6.67 per user/month.
• Plus – costs $12.50 per user/month
• Enterprise – costs $48 for the whole team/monthly

Conclusion
Slack is one of the best apps for online communication and collaboration out there. It works as a perfect private back-channel for members of a team within an organization. It provides for a seamless communication within the workplace, saves time and improves productivity.

Source: Internet Marketing

How Customer Service Makes Your Business BOOM

Customer service is the key to keeping your business bubbling along, without this important element supporting your business you will lose customers as quick as your attracting them.

CUSTOMER SERVICE USES

There are many ways that customer service grows your business its the human element of just wanting acceptance and become part of the community in which could be as simple as welcoming the new member, or having the virtual assistant watching your new Facebook group that you have formed and being there to answer simple questions and comments.

AMAZON – SHOPIFY – EBAY STORES

These stores rely heavily on you the owner to have the best customer support possible to help keep people with quick response times to questions, to give login information and be responsive to reviews that they write to know that they are being heard.

These simple steps are the way to have repeat customers that turn into raving fans that bring you more business. Doesn’t it make sense to spend advertising dollars once and then to keep them for repeat customers they’re after all then costing you absolutely nothing to retain.

Many customers just want to have their questions answered or follow up their orders or how to apply a code to give them the discount off the full price you are offering. To keep the customer happy it all comes down to quick response time to questions in order to avoid frustrations, which leads to refunds and buyers remorse.

Research reveals that customers want human interaction not something that frustrates them like a recorded message or phone prompts they want to speak to a human voice to answer questions quickly.

It may be something as simple as logging on people get stumped and annoyed when they can’t get access to products that they have just purchased. This delay in getting back to them with a solution to their problem gets them upset and writes reviews that are sometimes unpleasant and will hurt your future business.

With all the hard work that goes behind a launch of a new product or service with advertising and webinars I have seen personally the numbers of new sign ups drop off dramatically between 25-30% due to no customer service. This is leaving money on the table.

WEBINARS

What about shopping cart abandonment this happens a lot and many businesses just send an email to get lost amongst the many emails that people get sent wouldn’t your company stand out from others to pick up the phone and ask them “was there a problem – how can we help you?”

WELCOME CALL

There are some clients who will say nothing and will never take the next step because they are unsure of the next step in your program or service. A follow up call warms the person and shows warmth of your company.

This only takes a few minutes and something like “Hi Mary this is Dan from ABC Company, just giving you a courtesy call to first to welcome you to our company and to see if I can help you with and questions.”

How good does that customer feel now, first they are acknowledged and secondly they have an opportunity to say if there is a problem and have someone help them.

We at Need a VA have known the human touch is so important in growing your business we personally help variety of businesses, product launches and services increase their bottom line just by being there to help their customers.

Contact us through the website http://needava.com or email us at info@needava.com today to see how we can help you.

Source: Growing Your Business

Need A VA – Explains Why You Need a Website

When you are a business or service you will need a branded website that promotes your business or service across all social media platforms so people instantly identify you.

What typically happens is that people will research you and you perhaps have done the same thing when you have researched for a holiday destination or something that you are thinking about purchasing you would do a few things:

– Google the company
– Search for reviews real clients that have been to that resort or used that service
– Social media to find out what they are saying online
– Go to the website

You may have yourself done a few or all of the above things to satisfy your thirst to know more before investing anything.

When it comes to your website you have around 6-9 seconds to gain a new customer or someone that wants to subscribe to your site so its really important that your website is:

– Has branding that represents your product or service
– Easy to navigate the things that the customer is looking for
– Able to educate giving product knowledge
– Mobile responsive

A website visitor will go to your website and start clicking links that they are interested in or scroll down the page until they see your “call to action” that means that the owner asks them to click on the button to buy the service, download a free video, report or ebook or perhaps the call to action is up the top of the page where you add your name and email address to subscribe to a newsletter for instance.

Watch the video here: https://www.youtube.com/watch?v=ViOTGuS4OJk&feature=youtu.be

So many people get it wrong – here is why:

My tale of woe is when I started online some 10 years ago and was keen to get a website up not knowing anything about the functionality of a website or how to have a converting website. The designer made it look pretty though – well I thought so at the time and kept on adding to my wish list of things that I wanted on the site and in the end I spent close to $9,000 which is way too much and the website was like a lame duck and did not convert at all. To this day its never been used for the purpose I had it built it for and was an expensive lesson that I learnt.

You see the web designer had the talent to build a site and to make it look nice but was not trained for how people and especially Google see the site when they both visit.

We are different at Need a VA and we get it RIGHT!

We have had our work displayed on Huffpost, BON BON Network (TV show in NY) and used by hundreds of various businesses and services each  design different and eye catching.

As we have a highly experienced website and graphic design team we ensure that we get it right from the start and we do a mock up of how the lay out of the site will look when completed.

Also….

– We look at a heat map of where people look once they are on the site
– Google analytics will be installed to show you how people are finding your site and what words that they are typing in Google to find your business.
– We use beautiful themes to give your site functionality that you need to keep the site updated
– The designers conceptualise and take on board your ideas and they produce beautiful graphics, logos and ebook covers to make your site stand out from your competitors
– Mobile responsive

If you are looking for a website that ticks all of the boxes and you want to talk to us more about your vision and goals for your site simply fill in the details on the short form below and lets have a discussion. Click the link here to fill out the form http://www.needava.com/website-project-intake-form/

Source: Branded Website

Are You Using Outsourcing In Your Business? No…Then Your Missing Out…

Outsourcing is one of the quickest ways to leverage your business in a world that is extremely competitive and if outsourcing is not on your to do list for 2017 I can tell you now that your competitors are definitely using outsource services to grow their businesses through streamlining processes and automation.

For example below are some of the services Need a VA provide.

• Outsource your client work to us. Many of our clients train the virtual assistant in doing their work in the way they want it done – this enables them to take on more clients and make more money as outsourcing is approximately a third of the cost of hiring a new staff member.
• Social Media to get their business seen and build a relationship with potential clients.
• Lead generation using different strategies that talk directly your customer. This year alone using a Linkedin strategy we were able to get one of our clients $35K of extra work for his service industry…can you imagine what that did for his business!
• Bookkeeping have our talented staff that use ANY popular soft you have to prepare your book work and do the wages for your staff saving you thousands of dollars. We currently work with big US based companies with 200-400 employees on their books that we prepare their weekly wages.
• Funnels if you are not using a funnel to build your lists of targeted people to market to time and time again you are leaving money on the table. We have Facebook and Google ad experts on our staff to split test your ads to get you leads.
• Local Business SEO using this method to bring more clients through your door.
• Customer service to help retain customers that you have. Its cheaper to maintain a customer you already have rather than attract new ones. Are you running webinars? What is your follow up after its over – we can help with that or personally introduce your new customer to groups.
• We can confirm appointments, book leads in your diary for you to speak with.
• Day to day admin tasks, data entry or compliment the skills you don’t have in your office without the expense of hiring new staff.
• e-Commerce teams such as Amazon, Shopify and e-bay all trained to do the tasks you would normally need to do yourself.
• Branding through beautiful websites, graphics, logo’s, book covers etc. You have exactly 6 seconds for your customer to decide if they want to stay on your site it MUST be easy to navigate, load quickly, well laid out so your customer can find what they are after. The branding needs to be consistent from website through to social media people need to readily connect the brand with your business.

I really hope that you can see the vision for your company in using outsourcing as the way forward to leverage your business.

Need a VA has many talented and tested virtual assistants just waiting to help you. How do you use our services? Its easy as 1-2-3 let me explain.

1. Let’s talk to find out how we can help your business
2. Select pre-paid hours according to your budget to use on the work you want us to do.
3. Introduce you to your project manager who will note your tasks and manage the work with your virtual assistants then report back to you every day.

Want to know more click here or email info@needava.com

Source: Need a VA Services Philippines